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PRODUCTS: MAINTENANCE -CORRECTIVE ACTION

CHAMPS Enterprise Asset Management (EAM) solution includes a Corrective Action Module. This module provides the ability to report, classify, trend, distribute and review potential issues for future prevention. Corrective Actions are used to initiate the process of reviewing and correcting such problems. This module is integrated with the CHAMPS workflow engine, which defines the work approval process associated with a client’s corrective action program. Corrective Action documents consist of multiple sub-documents including: reportability, operability and evaluation. These are utilized, based on the nature of the problem being reported.

The CHAMPS Corrective Action Module is integrated with the Equipment and Work Order modules. The following is a list of some of the features and functions that are included:

  • Creation of work orders from a Corrective Action document upon screening.
  • Auto notification setup for review and acceptance of Corrective Actions.
  • Corrective Action to Work Order cross-reference is provided for traceability.
  • Ability to track Corrective Actions that are not turned into work orders.
  • Corrective Action sequencing is provided for grouping of actions to a single action.
  • Automatic date, time and user id tracking and updating.
  • Auto system generated next Corrective Action number.
  • Entry (deletion or modification) can be tracked for auditing purposes on user-defined fields. The information tracked includes user’s id, name and date/time of the change as well as before and after image of the change. This is in compliance with 21 CFR part 11.
  • Equipment systems as well as equipment are tracked.
  • Each Corrective Action has a non-conformance code and determines the category that can be selected.
  • Due date parameters are administratively defined for Corrective Actions i.e. screening, evaluation etc.
  • Comments field for Corrective Action cancellation can administratively be assigned as required.
  • All Corrective Actions and related sub-documents have document attachment functionality.
  • Actions can automatically be populated by the system based on the equipment criticality and work order class codes.


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